Employee Portal Privacy Policy

Effective date: 2026. This policy applies to the NC Detective Agency Management Hub and related employee portal services.

Information We Collect

NC Detective Agency may collect information needed to operate the employee management portal, including employee name, username, email address, phone number, rank, team, assigned site, assigned building, employment status, schedule assignments, PTO requests, time clock records, compliance records, uploaded documents, portal preferences, and account activity.

Time Clock, GPS, and Device Information

The portal may collect GPS location information during clock-in, clock-out, or time clock exception events to verify that employees are at an authorized work location. The portal may also record IP address, browser/device information, timestamps, and exception details for security, audit, and timekeeping purposes.

Uploaded Documents

Employees and authorized supervisors may upload documents related to PTO, time clock exceptions, compliance, PPSB documentation, support tickets, schedules, and other employment-related portal functions.

How We Use Information

  • Scheduling, staffing, and overtime management.
  • PTO review, timekeeping, payroll preparation, and compliance tracking.
  • Operational notifications to employees and supervisors.
  • Security monitoring, audit logging, account protection, and portal administration.
  • Leadership reporting and employment-related recordkeeping.

SMS Privacy

Phone numbers and SMS consent are used only for NC Detective Agency employment-related operational notifications. SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Sharing

NC Detective Agency does not sell employee portal data. Information may be shared internally with authorized leadership, HR, payroll, compliance, or administrative personnel when needed for legitimate employment-related purposes. Information may also be shared with service providers that support portal operations, such as hosting, email, SMS, or security providers.

Security

The portal uses administrative, technical, and procedural safeguards such as password hashing, session controls, login protections, audit/security logs, CSRF protections, and encryption-supported handling of sensitive values where configured.

Data Retention

Employment-related portal records may be retained as needed for company operations, payroll, compliance, security, personnel recordkeeping, legal obligations, and audit purposes.

Contact

Questions about this policy should be directed to NC Detective Agency leadership, HR, or portal administration.